Shipping Policy
Last Updated: September 1, 2026
At Gallofino, we understand that reliable delivery is an important part of a positive shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.
1. Order Processing
We process orders after your payment has been successfully received and the order has been confirmed.
Orders are generally processed within [1–3 business days]. Processing times may take longer during holidays, promotions, weekends, or periods of unusually high order volume.
Once your order has been shipped, you may receive a confirmation message containing available tracking information.
2. Shipping Locations
We currently ship orders to all countries.
Shipping availability may vary depending on the product and destination. If your location is not available during checkout, please contact us to confirm whether delivery may be arranged.
3. Shipping Methods and Delivery Times
Available shipping options and estimated delivery times will be displayed during checkout whenever applicable.
Estimated delivery times may vary based on:
- Your delivery address.
- The shipping method selected.
- Product availability.
- Carrier delays.
- Weather or other unforeseen circumstances.
- Holidays and weekends.
Unless specifically stated otherwise, delivery estimates are not guaranteed delivery dates.
4. Shipping Costs
Shipping charges are calculated and displayed during checkout based on factors such as the delivery destination, order size, product type, and selected shipping method.
Any applicable shipping charges will be shown before you complete your purchase.
5. Order Tracking
When tracking is available, tracking information will be provided after your order has been shipped.
Please allow some time for tracking information to become active after the carrier receives and scans the package.
If your tracking information has not updated for an extended period, please contact us so we can help investigate the shipment.
6. Delayed Shipments
Although we work to process and ship orders promptly, delivery delays can sometimes occur after an order has left our facility.
Delays may be caused by weather, carrier disruptions, incorrect address information, customs procedures, high shipping volumes, or other circumstances outside our reasonable control.
If your order is delayed, we will make reasonable efforts to assist you and provide available information about its status.
7. Incorrect or Incomplete Addresses
Customers are responsible for providing an accurate and complete delivery address during checkout.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if the order needs to be reshipped.
Please contact us as soon as possible if you notice an error in your shipping information.
8. Lost, Stolen, or Missing Packages
If tracking shows that your package was delivered but you cannot locate it, we recommend checking around the delivery location and contacting the carrier for additional information.
You may also contact us at Support@gallofino.us so we can help determine the next appropriate step.
For packages confirmed as delivered, we may not be responsible for theft or loss after delivery unless otherwise required by applicable law or expressly covered by our policies.
9. Damaged Packages
If your order arrives damaged, please contact us as soon as possible.
Where appropriate, provide your order number along with photographs of the package and the damaged item. This information may help us assess the situation and determine whether a replacement, refund, or other solution is available under our Refund and Returns Policy.
10. International Shipping and Customs
For international orders, additional customs duties, taxes, import fees, or other charges may apply depending on the destination country.
Unless otherwise stated at checkout, these charges may be the responsibility of the customer.
International shipments may also take longer because of customs processing and local delivery requirements.
11. Shipping Restrictions
Certain products may have shipping restrictions based on their size, nature, destination, or applicable laws and regulations.
If an item cannot be shipped to your selected destination, we will communicate the issue and, where appropriate, provide available options.
12. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our shipping methods, carriers, delivery areas, fees, or business practices.
Any changes will be posted on this page with an updated Last Updated date.
13. Contact Us
If you have questions about shipping, delivery, or the status of your order, please contact us:
Website: gallofino.us
Email: Support@gallofino.us
We appreciate your business and are committed to making the delivery process as clear and convenient as possible.